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Contact Us

ADDRESS

No.8, Jalan Aman Arahsia 6/1,
Arahsia Residence, Tropicana Aman,
42500 Telok Panglima Garang Selangor.

CONTACT

+601156319133

FAQs

Here are some common questions about CILOCALA.

At Cilocala, we aim to process orders promptly. If you need your order on an expedited timeline, please reach out to our customer service team to discuss available options. There might be additional costs for expedited processing.

 

All our bags are shipped using Malaysia Pos, ensuring secure and timely delivery. Rest assured, we package every bag with care to make sure it reaches you in perfect condition.

Absolutely! For those located in Malaysia, local pickups are available at our shop. Please get in touch with our team to arrange a suitable pickup time to ensure your bag is ready and waiting for you.

For your convenience, Cilocala accepts various payment methods, including major credit cards, bank transfers, and other popular methods available in Malaysia. Follow our secure checkout process to select and complete your payment.

Typically, our turnaround time is 7-10 business days. However, during peak seasons or special promotions, this might vary. We recommend reaching out to our team for the most accurate processing times.

Yes, Cilocala proudly offers international shipping using Malaysia Pos. Do note that shipping rates, delivery times, and potential import duties will differ based on the destination country.

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